Alex Shaw is in charge of pretty much everything and everyone. She is so important that you, dear reader, are unlikely ever to be granted an audience with her.

So what will you miss? A person with wide experience in the marketing services and travel industries. A brilliant organiser. A relentless chaser and hitter of deadlines. Someone with an ability to translate PR coverage into ROIs.

Alex is a product of a swanky Swiss finishing school and can often be spotted walking around the office with a book on her head. The rest of us had to read books at school but apparently that's an unconventional use of a volume for posh totty.